Privacy Policy
Introduction
Alba Beverage Company Limited (“Alba”, “We” or “Our”) respects your privacy and is committed to protecting your personal data. Our Privacy Policy outlines the information we collect and how we use it and applies to the information collected through this site and other sources. Our Policy may change over time and will be updated when this occurs.
Website
This website is owned and operated by Alba Beverage Company Limited “Alba” or “we”). At Alba, we recognize that visitors to our site may be concerned about the information they provide to us and how we handle that information.
The data controller is our Company Alba Beverage Company which is registered and located at 1a West Craigs Industrial Estate, Turnhouse Road, Edinburgh, EH12 0BD.
This is a business to business website and our products and services are not intended for children under 16 years and we do not knowingly collect data relating to those children. We do not knowingly collect special personal data or hold personal information about our customers and or prospects, such as their home address.
Conditional Use of this Site
Your access to and use of this Site and its contents (the “Site”) is subject to the terms and conditions of this Privacy Policy (“Privacy Policy” or “Policy”), and all applicable laws. By accessing and using this Site, you (the “User”, “you” or “your”) accept and agree to these without any limitation or qualification.
Our Privacy Guarantee
i. Transparency
We will always tell you what data we’re collecting about you and how we use it. We only share your data with trusted partners and will never sell your data.
ii. Secure
We are committed to always follow industry best practices to ensure your data is stored safely and securely. We protect the confidentiality, accuracy and availability of the information we collect about you.
iii. Control
We will always give you control over the marketing you receive from us. You can choose the types of messages you receive and whether you want to stop receiving marketing communications.
Data we collect and how we use it.
Identity and Contact Information
We don’t require you to register or provide personally-identifiable data to view our site or access most of its content.
On our Site, we collect certain personally-identifiable data related to you and your business for online visitors who choose to use our contact forms to participate in enquiries, offers and questionnaires. Here is how we collect personally-identifiable data.
i. “Contact Us” link regarding an enquiry
If you contact us through the “Contact Us” link on this site, we ask you for information such as your name, business name, business e-mail address, telephone contact, and further information about the products and or services you wish to be contacted about.
We do this so we can respond to your comments, questions and requests. We also use the information we collect about you to improve our Site, products and services, and to deliver content that is suited to your interests
ii. “Contact Us” link regarding an offer or promotion
If you contact us in response to an on-line offer or promotion, we ask you for information such as your name, business name, business e-mail address, telephone contact, and the promotion or offer you wish to be contacted about.
We do this so we can respond to you and to send you promotional offers, materials, and other communications and information about Alba, its portfolio of brands and its partners. We also use the information we collect about you to improve our Site, products and services.
iii. “Contact Us” link regarding our customer questionnaire
If you contact us in response to our on-line customer questionnaire, we ask you for information such as your name, business name, business e-mail address, telephone contact and feedback which enables us to understand your needs and requirements better.
We also use the information we collect about you to improve our Site, products and services, and to deliver content that is suited to your interests. We do this so that we can respond to your comments, questions and request and reward you with a treat with your next order when you provide customer feedback to us.
iv. “Contact Us” link regarding our customer referral
If you contact us in response to our customer referral scheme, we ask you for information such as your name, business name, business e-mail address, telephone contact, and the same details of the customer you are referring.
We do this so that we may respond to your comments, questions and request and reward you for the recommendation of another business who becomes a new customer. We also use the information we collect about you to improve our Site, products and services, and to deliver content that is suited to your interests
We don’t keep or use your friend’s details for any other purpose.
v. “On-line shopping”
If you purchase products on-line from us, we request your billing and shipping information so we can fulfil your request.
We may contact you with regards to your order request.
We use your billing information only to send you the items you ordered. Your financial information is held by a third party such as PayPal or stripe) we do not retain any financial information.
We record your transaction details such as the products you purchased and where they were despatched to in order to fulfil your order.
Data collected by automated means
We may use cookies, web beacons/pixel tags, log files, and other technologies to collect certain information about visitors to our Site, use of our online services, and interactions with our emails and promotions. For example, through these means, we may collect your browser type and operating system, viewed webpages, links that are clicked, IP address, sites visited before coming to our Site, emails we send that you open, forward, or click through to our Site.
You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will apply only to the browser that you are using when you elect to opt out of advertising cookies. Without cookies or pixel tags though, you may not be able to take full advantage of all of Alba website features.
Please see our “Cookies Policy” for further information.
Data collected from other sources
We may obtain information about you from other sources, including commercial sources, such as private, GDPR compliant databases. This information may include name, company name, address, email address, telephone number and industry classification. We may use this information to help us tailor our communications to you and to improve our services and products.
How we share your information with third parties
We do not sell or otherwise disclose personally identifiable information about our website visitors, except as described here. We do not share your personally identifiable information with unaffiliated third parties for their own marketing purposes without your consent.
We may share personally identifiable data with collaborative members and suppliers of Alba in order to assist you with an enquiry or order. We may also share the information with service providers we have retained to perform services on our behalf, such as to help run offers and promotions, fulfil orders and provide customer service. These service providers may have access to personally-identifiable data about our website visitors if it is needed to perform their functions for Alba, but they are not authorised by Alba to use or disclose the information except as necessary to perform services on Alba’s behalf or to comply with legal requirements.
In addition, we may disclose information where we think it’s necessary to investigate or prevent an actual or suspected crime or injury to ourselves or others, if required by law, or in response to a request from law enforcement authorities or other government officials.
We may conduct joint promotions with other companies. We may share with our promotional partners (and their service providers) certain personally-identifiable information as necessary to conduct the promotion. We will not share this information with our promotional partners for any other purpose unless you consent to such sharing.
International Transfers
Our websites and their servers are located in the UK and we operate in UK. It may be necessary for us to transmit your personal data to outside the UK, and, where our third party service providers are based either within the European Economic Area (EEA) or outside the EEA, and you agree to this transfer.
Links to other websites
This Site may contain links to other web sites that we do not own or operate. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies. Downloading material from certain sites may risk infringing intellectual property rights or introducing viruses into your system. You should note when you leave this Site and read the privacy policies and terms of these other sites. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked to through an email).
Use of “Cookies” on our websites
Alba websites do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by any of our websites, or indeed any other website, you can do this through your browser settings. The “Help” function within your browser should tell you how to disable this function.
Please be aware that restricting cookies may impact on the functionality of the Alba websites. For further information, please see our ”Cookie Policy”.
How to Opt-out
We will always provide you with an “opt-out” mechanism to provide you the opportunity to indicate that you do not want us to send you further communications, and if you “unsubscribe” we will stop sending you any. If you do not want us to use your personal information for a particular purpose or disclose it to a third party, you may “opt out” at any time by contacting us in writing stating your preferences at the address or email provided below.
Alba Beverage Company Ltd
1a West Craigs Industrial Estate
Turnhouse Road
Edinburgh
EH12 0BD.
