Services Fully Managed Service
Replenishment of goods, machine cleaning, taking and reconciling cash plus managing contactless payments
Our fully managed service ensures that our operators take care of your vending services so that you can focus on your area of expertise - your business revenues!.
Happy and refreshed staff aid productivity so let us manage your stock inventory, fill, clean, reconcile cash, take readings and test vend. We offer regular bi-weekly, weekly or fortnightly calls to keep on top of you and your staff and client needs in the workplace.
For site subsidies we can invoice you at the end of the month for a seamless operation.
Contact us today for more information about our fully managed services.
Highlights
- For companies who wish to have a managed service we can arrange a contract
- The responsibility for the replenishing of stock and cleaning of your machine is done by our operations team
- Cash, contactless payments and reconciliation of your machine is completed by our operations teame it
- We will also attend to any repairs of faulty machines at your site
- We take the hassle out of looking after your vending machines
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and their customer service is second to none.
Alba were recommended to me by a number of businesses when I was looking for a new coffee machine for our customer waiting area. I was impressed from initial contact, timely response, to order being placed and then goods delivered. The Lavazza machine and coffee has been fantastic, and very easy to use. We have been using Alba for over 12 months now. They are always timely in replenishment orders, attentive in your requirements, and am very pleased with the recommendation and finding them. It’s a breath of fresh air to deal with another company that does what it says, when it says. Would highly recommend to others, without hesitation".
We've been incredibly pleased with the service and quality provided by Paula and her team. Having never purchased an automated drinks machine, we were delighted that Paula was able to spend plenty of time understanding our requirements to find the best solution. The machine we selected has been reliable, easy to use, and consistently deliver great results – the hot chocolate being particularly well used! The variety of drink options and customisation features have made them a hit across the team. Maintenance and refills are handled efficiently, and any questions or issues have been addressed quickly and professionally. We wouldn’t hesitate to recommend them to other businesses looking for a hassle-free, high-quality solution.
We have now worked with Alba for 15 years, for the supply of both bean to cup machines and also consumables (coffee beans, milk and chocolate). The quality of Lavazza coffee for customers, and Alba's service is always first class, and technical support always available if needed. Highly recommended
We have worked with Alba for more than 12 years now and have a great relationship with everyone there. The new online portal makes ordering products and raising service queries quick and easy. We were even asked what would be a benefit to us when the portal was being created. Paula is in regular contact with us regarding new products and machinery that may be of interest to us and their engineer's experience in all things technical is invaluable. The team at Alba really understand the intricacies of our workplace and always go above and beyond to make it work for us.
We're proud of ALBA for keeping our patients, parents, grandparents and staff caffeinated and warm all year round! Their delicious drinks, especially the hot chocolate, has become a favourite treat in our clinic. The ALBA team is extremely friendly and efficient, whether it's taking orders by phone or email making them an absolute pleasure to buy from. We're grateful to have ALBA as part of the Sunrise Dental experience and ensure that everyone gets their coffee fix without fail" -
