Services Collection of goods
Collections when items sent are incorrect or have been damaged in transit
We can arrange for the collection of damaged or incorrect products.
Contact us today for more information about our collection of goods services.
Highlights
- Get in contact if you have an issue with an order and we will arrange collection
- We will arrange collection via our operations team or carrier
- Credit notes will be arranged for returned goods
- If you have a product complaint then we will require the product returned so the manufacturer can analyse this s
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.
We are very happy with the service we received from Alba Beverage and especially from Trevor who was most helpful in the setting up and ease of use of the Lavazza Blue machine.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
I have a small bakery and we wanted to introduce coffee as part of our offer; Lavazza is better coffee than all the rest so I contacted Lavazza, Paula and her team at Alba got in touch. The engineer surveyed the site, advised on installation, delivered, installed and trained us all in the correct use and we've been making truly great coffee ever since. Our sales have grown and Alba make it so easy for us, I am very happy to recommend the company, and the coffee of course.
As Italians we knew the coffee and machinery we wanted and where to find them, working with Alba ticks the boxes - ease of contact, relationships and expertise. The coffee we serve is smooth, hot and rightly priced, exactly as Lavazza coffee should be.
