Services Collection of goods
Collections when items sent are incorrect or have been damaged in transit
We can arrange for the collection of damaged or incorrect products.
Contact us today for more information about our collection of goods services.
Highlights
- Get in contact if you have an issue with an order and we will arrange collection
- We will arrange collection via our operations team or carrier
- Credit notes will be arranged for returned goods
- If you have a product complaint then we will require the product returned so the manufacturer can analyse this s
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I cannot thank Paula and her team at Alba Beverage enough, in the help they have given us to grow our sales of Coffee in each of our branches.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and Trevor was brilliant when installing our machine. The customer service is second to none.
As Italians we knew the coffee and machinery we wanted and where to find them, working with Alba ticks the boxes - ease of contact, relationships and expertise. The coffee we serve is smooth, hot and rightly priced, exactly as Lavazza coffee should be.
A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.
We are very happy with the service we received from Alba Beverage and especially from Trevor who was most helpful in the setting up and ease of use of the Lavazza Blue machine.