Services Collection of goods
Collections when items sent are incorrect or have been damaged in transit
We can arrange for the collection of damaged or incorrect products.
Contact us today for more information about our collection of goods services.
Highlights
- Get in contact if you have an issue with an order and we will arrange collection
- We will arrange collection via our operations team or carrier
- Credit notes will be arranged for returned goods
- If you have a product complaint then we will require the product returned so the manufacturer can analyse this s
A working day varies at the theatres - but always starts with a coffee! So coffee served in our café, bars and at our events are of huge importance and demand flexibility, quality, consistency and speed of service. Alba provide all of this plus water dispensers in our foyers for customers and staff to access cold, fresh, filtered water quickly and conveniently.
We have now worked with Alba for 15 years, for the supply of both bean to cup machines and also consumables (coffee beans, milk and chocolate). The quality of Lavazza coffee for customers, and Alba's service is always first class, and technical support always available if needed. Highly recommended
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and their customer service is second to none.
As Italians we knew the coffee and machinery we wanted and where to find them, working with Alba ticks the boxes - ease of contact, relationships and expertise. The coffee we serve is smooth, hot and rightly priced, exactly as Lavazza coffee should be.
I have a small bakery, we wanted to introduce coffee and Lavazza is better coffee than all the rest, so Paula and her team at Alba responded quickly. The engineer surveyed the site, advised on installation, delivered, installed and trained us how to make truly great coffee. Our sales have grown and Alba make it so easy for us, I am very happy to recommend the company, and the coffee of course.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.