Services Collection of goods
Collections when items sent are incorrect or have been damaged in transit
We can arrange for the collection of damaged or incorrect products.
Contact us today for more information about our collection of goods services.
Highlights
- Get in contact if you have an issue with an order and we will arrange collection
- We will arrange collection via our operations team or carrier
- Credit notes will be arranged for returned goods
- If you have a product complaint then we will require the product returned so the manufacturer can analyse this s
We are very happy with the service we received from Alba Beverage and especially from Trevor who was most helpful in the setting up and ease of use of the Lavazza Blue machine.
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
As Italians we knew the coffee and machinery we wanted and where to find them, working with Alba ticks the boxes - ease of contact, relationships and expertise. The coffee we serve is smooth, hot and rightly priced, exactly as Lavazza coffee should be.
I have a small bakery and we wanted to introduce coffee as part of our offer; Lavazza is just better coffee than all the rest so I contacted Lavazza directly, Paula and her team at Alba got in touch. The engineer surveyed the site, advised on installation, delivered, installed and trained us all in the correct use and we've been making truly great coffee ever since. Alba just make it so easy for us I am very happy to recommend the company, and the coffee of course.
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and Trevor was brilliant when installing our machine. The customer service is second to none.
