Services Collection of goods
Collections when items sent are incorrect or have been damaged in transit
We can arrange for the collection of damaged or incorrect products.
Contact us today for more information about our collection of goods services.
Highlights
- Get in contact if you have an issue with an order and we will arrange collection
- We will arrange collection via our operations team or carrier
- Credit notes will be arranged for returned goods
- If you have a product complaint then we will require the product returned so the manufacturer can analyse this s
We’ve been really impressed with Alba’s service and support from day one. The coffee and drinks are always a hit with our students and parents (they think it is the best hot chocolate in Edinburgh!), and the team’s help with installation and advice has made everything easy for us. They are also super quick to respond to any maintenance issues, and shipping of new stock is also extremely fast. It’s clear Alba genuinely cares about their customers, and I would never consider going with anyone else.
I have a small bakery, we wanted to introduce coffee and Lavazza is better coffee than all the rest, so Paula and her team at Alba responded quickly. The engineer surveyed the site, advised on installation, delivered, installed and trained us how to make truly great coffee. Our sales have grown and Alba make it so easy for us, I am very happy to recommend the company, and the coffee of course.
As a recently recruited client of Alba Beverages, I have thus far been very happy with their products and services. They have the lovely Lavazza organic coffee I wanted, and every customer has commented on how delicious it is which is gaining us repeat clients. As a newly opened coffee shop we wanted to create the right offerings from the start and we feel that alba has been a very good match for us, even delivering last minute when we had underestimated our required order. I cannot recommend them enough.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
We have now worked with Alba for 15 years, for the supply of both bean to cup machines and also consumables (coffee beans, milk and chocolate). The quality of Lavazza coffee for customers, and Alba's service is always first class, and technical support always available if needed. Highly recommended
