Services Machine Repair
For emergencies when your machine has an error message or just won't work
We are happy to provide Machine fault diagnosis by telephone, video, email or in person. Sometimes simple troubleshooting can be offered over the phone at no extra charge - see our Troubleshooting service.
Faults on your machine may be repaired on machine warranty, maintenance contract agreement and post warranty.
Contact us today for more information about our machine repair services.
Highlights
- If errors messages appear on the display of your machine you may need an engineer
- Replacement water filters are chargeable on a maintenance contract
- Parts may be are covered by warranty, maintenance agreement or charged at our specified rates.
- If you are not covered by warranty we will provide a quote prior to repair
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.
I have a small bakery, we wanted to introduce coffee and Lavazza is better coffee than all the rest, so Paula and her team at Alba responded quickly. The engineer surveyed the site, advised on installation, delivered, installed and trained us how to make truly great coffee. Our sales have grown and Alba make it so easy for us, I am very happy to recommend the company, and the coffee of course.
As a recently recruited client of Alba Beverages, I have thus far been very happy with their products and services. They have the lovely Lavazza organic coffee I wanted, and every customer has commented on how delicious it is which is gaining us repeat clients. As a newly opened coffee shop we wanted to create the right offerings from the start and we feel that alba has been a very good match for us, even delivering last minute when we had underestimated our required order. I cannot recommend them enough.
We've been incredibly pleased with the service and quality provided by Paula and her team. Having never purchased an automated drinks machine, we were delighted that Paula was able to spend plenty of time understanding our requirements to find the best solution. The machine we selected has been reliable, easy to use, and consistently deliver great results – the hot chocolate being particularly well used! The variety of drink options and customisation features have made them a hit across the team. Maintenance and refills are handled efficiently, and any questions or issues have been addressed quickly and professionally. We wouldn’t hesitate to recommend them to other businesses looking for a hassle-free, high-quality solution.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
