Services Machine Repair
For emergencies when your machine has an error message or just won't work
We are happy to provide Machine fault diagnosis by telephone, video, email or in person. Sometimes simple troubleshooting can be offered over the phone at no extra charge - see our Troubleshooting service.
Faults on your machine may be repaired on machine warranty, maintenance contract agreement and post warranty.
Contact us today for more information about our machine repair services.
Highlights
- If errors messages appear on the display of your machine you may need an engineer
- Replacement water filters are chargeable on a maintenance contract
- Parts may be are covered by warranty, maintenance agreement or charged at our specified rates.
- If you are not covered by warranty we will provide a quote prior to repair
Alba were recommended to me by a number of businesses when I was looking for a new coffee machine for our customer waiting area. I was impressed from initial contact, timely response, to order being placed and then goods delivered. The Lavazza machine and coffee has been fantastic, and very easy to use. We have been using Alba for over 12 months now. They are always timely in replenishment orders, attentive in your requirements, and am very pleased with the recommendation and finding them. It’s a breath of fresh air to deal with another company that does what it says, when it says. Would highly recommend to others, without hesitation".
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
We have now worked with Alba for 15 years, for the supply of both bean to cup machines and also consumables (coffee beans, milk and chocolate). The quality of Lavazza coffee for customers, and Alba's service is always first class, and technical support always available if needed. Highly recommended
We've been incredibly pleased with the service and quality provided by Paula and her team. Having never purchased an automated drinks machine, we were delighted that Paula was able to spend plenty of time understanding our requirements to find the best solution. The machine we selected has been reliable, easy to use, and consistently deliver great results – the hot chocolate being particularly well used! The variety of drink options and customisation features have made them a hit across the team. Maintenance and refills are handled efficiently, and any questions or issues have been addressed quickly and professionally. We wouldn’t hesitate to recommend them to other businesses looking for a hassle-free, high-quality solution.
As a recently recruited client of Alba Beverages, I have thus far been very happy with their products and services. They have the lovely Lavazza organic coffee I wanted, and every customer has commented on how delicious it is which is gaining us repeat clients. As a newly opened coffee shop we wanted to create the right offerings from the start and we feel that alba has been a very good match for us, even delivering last minute when we had underestimated our required order. I cannot recommend them enough.
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and their customer service is second to none.
