Services Machine Repair
For emergencies when your machine has an error message or just won't work
We are happy to provide Machine fault diagnosis by telephone, video, email or in person. Sometimes simple troubleshooting can be offered over the phone at no extra charge - see our Troubleshooting service.
Faults on your machine may be repaired on machine warranty, maintenance contract agreement and post warranty.
Contact us today for more information about our machine repair services.
Highlights
- If errors messages appear on the display of your machine you may need an engineer
- Replacement water filters are chargeable on a maintenance contract
- Parts may be are covered by warranty, maintenance agreement or charged at our specified rates.
- If you are not covered by warranty we will provide a quote prior to repair
I have a small bakery and we wanted to introduce coffee as part of our offer; Lavazza is better coffee than all the rest so I contacted Lavazza, Paula and her team at Alba got in touch. The engineer surveyed the site, advised on installation, delivered, installed and trained us all in the correct use and we've been making truly great coffee ever since. Our sales have grown and Alba make it so easy for us, I am very happy to recommend the company, and the coffee of course.
As Italians we knew the coffee and machinery we wanted and where to find them, working with Alba ticks the boxes - ease of contact, relationships and expertise. The coffee we serve is smooth, hot and rightly priced, exactly as Lavazza coffee should be.
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and Trevor was brilliant when installing our machine. The customer service is second to none.
A working day varies at the theatres - but always starts with a coffee! So coffee served in our café, bars and at our events are of huge importance and demand flexibility, quality, consistency and speed of service. Alba provide all of this plus water dispensers in our foyers for customers and staff to access cold, fresh, filtered water quickly and conveniently.
A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.
We have now worked with Alba for 15 years, for the supply of both bean to cup machines and also consumables (coffee beans, milk and chocolate). The quality of Lavazza coffee for customers, and Alba's service is always first class, and technical support always available if needed. Highly recommended
