Services Machine Repair
For emergencies when your machine has an error message or just won't work
We are happy to provide Machine fault diagnosis by telephone, video, email or in person. Sometimes simple troubleshooting can be offered over the phone at no extra charge - see our Troubleshooting service.
Faults on your machine may be repaired on machine warranty, maintenance contract agreement and post warranty.
Contact us today for more information about our machine repair services.
Highlights
- If errors messages appear on the display of your machine you may need an engineer
- Replacement water filters are chargeable on a maintenance contract
- Parts may be are covered by warranty, maintenance agreement or charged at our specified rates.
- If you are not covered by warranty we will provide a quote prior to repair
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and Trevor was brilliant when installing our machine. The customer service is second to none.
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
We are very happy with the service we received from Alba Beverage and especially from Trevor who was most helpful in the setting up and ease of use of the Lavazza Blue machine.
I have a small bakery and we wanted to introduce coffee as part of our offer; Lavazza is just better coffee than all the rest so I contacted Lavazza directly, Paula and her team at Alba got in touch. The engineer surveyed the site, advised on installation, delivered, installed and trained us all in the correct use and we've been making truly great coffee ever since. Alba just make it so easy for us I am very happy to recommend the company, and the coffee of course.
A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.
