Services Machine Troubleshoot
Phone or video call can help with troubleshooting minor errors for a self fix
We are always happy to assist you with troubleshooting issues and can often share tips to alleviate any problems over the phone or by email. If this is not possible then we can send a technician to fix the issue - see Repair fault service
Contact us today for more information about our machine troubleshooting services.
Highlights
- We are building up a library of troubleshooting fixes for machines
- Firstly we will talk through your issues to identify the fault for a self fix
- Secondly we can send a video to enable you to make a self fix
- if we can't help over the phone we can send a quote for an engineer call
A working day varies at the theatres - but always starts with a coffee! So coffee served in our café, bars and at our events are of huge importance and demand flexibility, quality, consistency and speed of service. Alba provide all of this plus water dispensers in our foyers for customers and staff to access cold, fresh, filtered water quickly and conveniently.
Alba were recommended to me by a number of businesses when I was looking for a new coffee machine for our customer waiting area. I was impressed from initial contact, timely response, to order being placed and then goods delivered. The Lavazza machine and coffee has been fantastic, and very easy to use. We have been using Alba for over 12 months now. They are always timely in replenishment orders, attentive in your requirements, and am very pleased with the recommendation and finding them. It’s a breath of fresh air to deal with another company that does what it says, when it says. Would highly recommend to others, without hesitation".
We have now worked with Alba for 15 years, for the supply of both bean to cup machines and also consumables (coffee beans, milk and chocolate). The quality of Lavazza coffee for customers, and Alba's service is always first class, and technical support always available if needed. Highly recommended
As a recently recruited client of Alba Beverages, I have thus far been very happy with their products and services. They have the lovely Lavazza organic coffee I wanted, and every customer has commented on how delicious it is which is gaining us repeat clients. As a newly opened coffee shop we wanted to create the right offerings from the start and we feel that alba has been a very good match for us, even delivering last minute when we had underestimated our required order. I cannot recommend them enough.
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
We have worked with Alba for more than 12 years now and have a great relationship with everyone there. The new online portal makes ordering products and raising service queries quick and easy. We were even asked what would be a benefit to us when the portal was being created. Paula is in regular contact with us regarding new products and machinery that may be of interest to us and their engineer's experience in all things technical is invaluable. The team at Alba really understand the intricacies of our workplace and always go above and beyond to make it work for us.
