Services Machine Troubleshoot
Phone or video call can help with troubleshooting minor errors for a self fix
We are always happy to assist you with troubleshooting issues and can often share tips to alleviate any problems over the phone or by email. If this is not possible then we can send a technician to fix the issue - see Repair fault service
Contact us today for more information about our machine troubleshooting services.
Highlights
- We are building up a library of troubleshooting fixes for machines
- Firstly we will talk through your issues to identify the fault for a self fix
- Secondly we can send a video to enable you to make a self fix
- if we can't help over the phone we can send a quote for an engineer call
We are very happy with the service we received from Alba Beverage and especially from Trevor who was most helpful in the setting up and ease of use of the Lavazza Blue machine.
We have now worked with Alba for 15 years, for the supply of both bean to cup machines and also consumables (coffee beans, milk and chocolate). The quality of Lavazza coffee for customers, and Alba's service is always first class, and technical support always available if needed. Highly recommended
A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
As Italians we knew the coffee and machinery we wanted and where to find them, working with Alba ticks the boxes - ease of contact, relationships and expertise. The coffee we serve is smooth, hot and rightly priced, exactly as Lavazza coffee should be.
