Services Machine Troubleshoot
Phone or video call can help with troubleshooting minor errors for a self fix
We are always happy to assist you with troubleshooting issues and can often share tips to alleviate any problems over the phone or by email. If this is not possible then we can send a technician to fix the issue - see Repair fault service
Contact us today for more information about our machine troubleshooting services.
Highlights
- We are building up a library of troubleshooting fixes for machines
- Firstly we will talk through your issues to identify the fault for a self fix
- Secondly we can send a video to enable you to make a self fix
- if we can't help over the phone we can send a quote for an engineer call
I have a small bakery and we wanted to introduce coffee as part of our offer; Lavazza is just better coffee than all the rest so I contacted Lavazza directly, Paula and her team at Alba got in touch. The engineer surveyed the site, advised on installation, delivered, installed and trained us all in the correct use and we've been making truly great coffee ever since. Alba just make it so easy for us I am very happy to recommend the company, and the coffee of course.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
We are very happy with the service we received from Alba Beverage and especially from Trevor who was most helpful in the setting up and ease of use of the Lavazza Blue machine.
As Italians we knew the coffee and machinery we wanted and where to find them, working with Alba ticks the boxes - ease of contact, relationships and expertise. The coffee we serve is smooth, hot and rightly priced, exactly as Lavazza coffee should be.
A working day varies at the theatres - but always starts with a coffee! So coffee served in our café, bars and at our events are of huge importance and demand flexibility, quality, consistency and speed of service. Alba provide all of this plus water dispensers in our foyers for customers and staff to access cold, fresh, filtered water quickly and conveniently.
A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.
