Services Machine Troubleshoot
Phone or video call can help with troubleshooting minor errors for a self fix
We are always happy to assist you with troubleshooting issues and can often share tips to alleviate any problems over the phone or by email. If this is not possible then we can send a technician to fix the issue - see Repair fault service
Contact us today for more information about our machine troubleshooting services.
Highlights
- We are building up a library of troubleshooting fixes for machines
- Firstly we will talk through your issues to identify the fault for a self fix
- Secondly we can send a video to enable you to make a self fix
- if we can't help over the phone we can send a quote for an engineer call
As Italians we knew the coffee and machinery we wanted and where to find them, working with Alba ticks the boxes - ease of contact, relationships and expertise. The coffee we serve is smooth, hot and rightly priced, exactly as Lavazza coffee should be.
I have a small bakery and we wanted to introduce coffee as part of our offer; Lavazza is better coffee than all the rest so I contacted Lavazza, Paula and her team at Alba got in touch. The engineer surveyed the site, advised on installation, delivered, installed and trained us all in the correct use and we've been making truly great coffee ever since. Our sales have grown and Alba make it so easy for us, I am very happy to recommend the company, and the coffee of course.
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and Trevor was brilliant when installing our machine. The customer service is second to none.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
We are very happy with the service we received from Alba Beverage and especially from Trevor who was most helpful in the setting up and ease of use of the Lavazza Blue machine.
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
