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Services Machine Troubleshoot

Phone or video call can help with troubleshooting minor errors for a self fix

We are always happy to assist you with troubleshooting issues and can often share tips to alleviate any problems over the phone or by email. If this is not possible then we can send a technician to fix the issue - see Repair fault service 

Contact us today for more information about our machine troubleshooting services.


  • We are building up a library of troubleshooting fixes for machines
  • Firstly we will talk through your issues to identify the fault for a self fix
  • Secondly we can send a video to enable you to make a self fix
  • if we can't help over the phone we can send a quote for an engineer call

We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and Trevor was brilliant when installing our machine. The customer service is second to none.

Chick Clyde, Redford Barracks WO's & Sgt's Mess

We are very happy with the service we received from Alba Beverage and especially from Trevor who was most helpful in the setting up and ease of use of the Lavazza Blue machine.

Keith Graham, The Albion Inn

I cannot thank Paula and her team at Alba Beverage enough, in the help they have given us to grow our sales of Coffee in each of our branches.

Ewen McPherson, Ashers Bakery

A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.

Craig Wahlberg, Albert Wahlberg and Sons

A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.

Karen Cockburn, Drumnadrochit Tea Rooms

A working day varies at the theatres - but always starts with a coffee! So coffee served in our café, bars and at our events are of huge importance and demand flexibility, quality, consistency and speed of service. Alba provide all of this plus water dispensers in our foyers for customers and staff to access cold, fresh, filtered water quickly and conveniently.

Nial Dewar, Capital Theatres