Services Machine Troubleshoot
Phone or video call can help with troubleshooting minor errors for a self fix
We are always happy to assist you with troubleshooting issues and can often share tips to alleviate any problems over the phone or by email. If this is not possible then we can send a technician to fix the issue - see Repair fault service
Contact us today for more information about our machine troubleshooting services.
Highlights
- We are building up a library of troubleshooting fixes for machines
- Firstly we will talk through your issues to identify the fault for a self fix
- Secondly we can send a video to enable you to make a self fix
- if we can't help over the phone we can send a quote for an engineer call
Fantastic service provided by Paula and her team at Alba Beverage. Nothing is ever too much of a hassle whether its having to get someone to do maintenance on a coffee machine or help with orders. I look forward to working with them in the future to improve all coffee sales within all our branches and expand where we can.
I have a small bakery and we wanted to introduce coffee as part of our offer; Lavazza is just better coffee than all the rest so I contacted Lavazza directly, Paula and her team at Alba got in touch. The engineer surveyed the site, advised on installation, delivered, installed and trained us all in the correct use and we've been making truly great coffee ever since. Alba just make it so easy for us I am very happy to recommend the company, and the coffee of course.
A good coffee definitely brings back the customers, our customer love your coffee & lattes ... Overall a good working relationship.
We are extremely happy with the service provided by Alba Beverage, a side benefit is that we have gained foot fall in our dining room. Paula always replies promptly and Trevor was brilliant when installing our machine. The customer service is second to none.
A working day varies at the theatres - but always starts with a coffee! So coffee served in our café, bars and at our events are of huge importance and demand flexibility, quality, consistency and speed of service. Alba provide all of this plus water dispensers in our foyers for customers and staff to access cold, fresh, filtered water quickly and conveniently.
A typical day in our Tea Room is coffee, coffee, coffee, Lavazza all the way, it certainly brings in customers, which, for us is extremely important. We find our working relationship with Alba Beverage very easy, comfortable and professional. Both ourselves and our customers value the Lavazza brand.
